Contact Us

We're here to help! Choose your preferred method to get in touch with Trend Shoe Mart.

Multiple contact options available for your convenience.

WhatsApp Support

Fastest response. Send photos, get instant replies

Chat Now

Call Us

Speak directly with our customer care executives

Call Now

Email Us

For detailed queries, order confirmations, complaints

Visit Store

Experience our collection in person at our Mumbai store

View Location

WhatsApp Response

5-15 min

Average response time during business hours

Phone Response

< 1 min

Immediate pickup during business hours

Email Response

2-4 hours

Detailed responses within business hours

Order Support

24/7

Order tracking & status updates anytime

Send Us a Message

We'll respond to your message within 2-4 hours during business hours.

Our Contact Information

Store Address

Physical Store

Shop no 25, Pakitwala Blog, 12/38, Kurla West Station Road, Kurla, Mumbai, Maharashtra 400070

Phone Numbers

+91 84465 54432 (WhatsApp/Phone)
1800-123-4567 (Toll Free)

Email Addresses

info@trendshoemart.shop
orders@trendshoemart.shop
support@trendshoemart.shop

Website

www.trendshoemart.shop

Business Hours

Monday - Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Public Holidays 10:00 AM - 6:00 PM
Festive Seasons Extended Hours

Department Contacts

Customer Support +91 84465 54432
Order Tracking track@trendshoemart.shop
Returns & Refunds returns@trendshoemart.shop
Wholesale/Bulk bulk@trendshoemart.shop

Find Our Store

Visit Our Mumbai Store

Shop no 25, Pakitwala Blog, 12/38, Kurla West Station Road

Kurla, Mumbai, Maharashtra 400070

Landmarks: Near Kurla West Railway Station, Opposite Phoenix Marketcity

Get Directions on Google Maps

Frequently Asked Questions

What are your customer support hours?

Our customer support is available Monday to Saturday from 9:00 AM to 9:00 PM, and on Sundays from 10:00 AM to 7:00 PM. WhatsApp support is available 24/7 for order-related queries.

How can I track my order?

Once your order is shipped, you'll receive a tracking number via SMS and email. You can track your order using the link provided or contact our tracking department at track@trendshoemart.shop.

Do you offer bulk/wholesale pricing?

Yes, we offer special pricing for bulk orders. Please contact our wholesale department at bulk@trendshoemart.shop or call +91 84465 54432 for customized quotations.

Can I visit your store to try shoes?

Absolutely! Our store in Kurla, Mumbai is open for customers. You can visit us during business hours to try different sizes and styles. Parking is available nearby.

How do I return a product?

Please refer to our Return & Refund Policy page for detailed instructions. You can initiate returns via WhatsApp, phone, or email. Our returns team will guide you through the process.

Do you ship internationally?

Currently, we only ship within India. We're working on expanding our services internationally. Please subscribe to our newsletter for updates on international shipping.